LIBERTY AQUA LIMITED WARRANTY

We stand behind our work.

Last updated September 20, 2026

Liberty Aqua is committed to clear expectations and dependable service. This page summarizes our installation workmanship warranty and certain manufacturer warranty terms for eligible equipment.

One-year installation workmanship warranty

Liberty Aqua provides a one-year installation workmanship warranty, beginning on the installation date, for qualifying defects caused by our original installation workmanship. This is not an unlimited labor warranty and does not extend to conditions outside the original installation work.

Manufacturer warranty summary

For eligible American Water Warehouse equipment, the factory warranty generally includes:

  • Main control valve water-contact wear parts: Lifetime
  • Reverse osmosis holding tank: Lifetime
  • Brine tank: Lifetime
  • Electronic components: Five years from purchase
  • Softening resin, carbon and other treatment media: 12 months

These terms do not mean that the full control valve, system, or every component carries a lifetime warranty.

Conditions and remedies

Manufacturer coverage generally requires proper installation and normal residential use. When a component qualifies under the applicable factory warranty, the manufacturer's remedy is generally repair or replacement of the covered defective component.

Exclusions

Coverage does not apply to damage or failure caused by freezing, misuse, abuse, neglect, improper maintenance, unauthorized modification, or conditions outside the covered workmanship or component defect.

What manufacturer coverage may not include

Manufacturer coverage does not automatically include labor, diagnosis, travel, removal, reinstallation, shipping, freight, or routine maintenance unless the applicable written warranty specifically states otherwise.

Start with us

If you believe your Liberty Aqua installation or equipment may need warranty service, contact Liberty Aqua first. We will review the issue, explain the next step, and help coordinate with the manufacturer when appropriate.

The factory warranty summary on this website is provided for convenience. The applicable manufacturer's current written warranty controls manufacturer warranty coverage.

This Limited Warranty gives you specific legal rights, and you may also have other rights under applicable law.

Contact

Liberty Aqua LLC
Central Ohio
[email protected]
(380) 224-5010
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LIBERTY AQUA(380) 224-5010
Liberty Aqua LLC

Privacy Policy

Your information should be treated with care.

Effective and last updated: September 19, 2026

When you contact Liberty Aqua or request a Free Water Test, you may share information so we can respond, understand your water concerns, schedule service, and support you as a customer. This policy explains what we collect and how we use it.

Information you share with us

You may voluntarily provide your first and last name, phone number, email address, home address or ZIP code, water concerns, and appointment or service request information.

If requested, you may also share homeowner or renter status and whether your home uses city or well water. This includes information entered into the Free Water Test form and anything else you choose to provide when communicating with us.

Information from our website

Basic technical information may be collected, including your IP address, browser and device information, pages viewed, referral or source information, and approximate location derived from technical information. Cookies, similar technologies, and analytics or advertising identifiers may also be used where applicable.

How we use information

  • Respond to Free Water Test requests and contact you about services you requested.
  • Schedule appointments, prepare recommendations or quotes, and coordinate installation or service.
  • Provide customer support and maintain customer and warranty records.
  • Operate and improve our website, measure marketing performance, and prevent fraud or misuse.
  • Meet accounting, tax, legal, regulatory, and recordkeeping obligations.

Who we share information with

We may share information with service providers reasonably needed to operate Liberty Aqua and help serve you. These may include customer-management, scheduling, phone, SMS, email, website-hosting, and platform providers; payment processors when applicable; and analytics or advertising providers where used.

We may also share information with installers or service contractors when necessary to perform requested work, with accountants, attorneys, insurers, or other professional advisers when appropriate, and with authorities when legally required.

Liberty Aqua does not sell customer personal information for money.

Communications

When you request a Free Water Test, quote, service, or appointment, we may contact you by phone, email, or text about that request and related service.

A service request is not automatic consent to unrelated recurring promotional marketing. If promotional communications are used, you can opt out by following the instructions provided in those messages.

Cookies and tracking

Cookies and similar technologies may help the site function, help us understand website activity, and measure marketing performance. You can manage cookie preferences through your browser settings. Restricting cookies may affect some website features.

Data retention

We keep information only as long as reasonably necessary for customer service, warranty support, business operations, accounting, tax, legal, and recordkeeping purposes.

Your choices

You may contact us to ask about, correct, or request deletion of your personal information where applicable. Requests are subject to applicable legal and recordkeeping requirements.

Children

Our website is not directed to children under 13. Liberty Aqua does not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us.

Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No online system can be guaranteed completely secure.

Changes

We may update this Privacy Policy as our practices or requirements change. When we make updates, we will change the date at the top of this page.

Contact

Liberty Aqua LLC
Central Ohio
[email protected]
(380) 224-5010
libertyaqua.com
Privacy PolicyTerms of UseLimited WarrantyBack to Liberty Aqua