Clear information. Straightforward expectations.
Last updated: September 20, 2026
These Terms of Use apply to the Liberty Aqua website. By using the website, you agree to use it lawfully and understand the following terms.
Liberty Aqua works to keep website information accurate and useful. Product specifications, availability, manufacturer information, and service information may change. Contact us if you need confirmation about current information.
General water information on this website is educational and informational. Actual recommendations depend on the home, water source, testing, plumbing, installation requirements, and other relevant factors. Liberty Aqua does not make health or medical guarantees.
The Free Water Test helps Liberty Aqua understand your water and the concerns you are experiencing before recommending treatment. A basic water test does not necessarily identify every possible contaminant or condition.
Website information is not a binding quote unless expressly stated. Final pricing, equipment, scope, installation requirements, financing if offered, and transaction terms are provided in the applicable proposal or agreement.
Exact equipment configuration and components may vary based on the selected system, water conditions, home requirements, plumbing, and installation needs.
Warranty information is summarized in the Liberty Aqua Limited Warranty. Manufacturer coverage is controlled by the applicable manufacturer's current written warranty.
The website may link to third-party websites for convenience. Liberty Aqua does not control those websites and is not responsible for their content or practices.
Liberty Aqua's original branding, logo, copy, photographs, graphics, and original website content are protected by applicable intellectual-property laws. Manufacturer names, product materials, and other third-party content remain the property of their respective owners.
We work to keep the website available and secure, but uninterrupted or error-free access cannot be guaranteed. We may update, suspend, or change website features when reasonably necessary.
These terms are governed by Ohio law, while preserving consumer rights that cannot legally be waived.
Your information should be treated with care.
Effective and last updated: September 19, 2026
When you contact Liberty Aqua or request a Free Water Test, you may share information so we can respond, understand your water concerns, schedule service, and support you as a customer. This policy explains what we collect and how we use it.
You may voluntarily provide your first and last name, phone number, email address, home address or ZIP code, water concerns, and appointment or service request information.
If requested, you may also share homeowner or renter status and whether your home uses city or well water. This includes information entered into the Free Water Test form and anything else you choose to provide when communicating with us.
Basic technical information may be collected, including your IP address, browser and device information, pages viewed, referral or source information, and approximate location derived from technical information. Cookies, similar technologies, and analytics or advertising identifiers may also be used where applicable.
We may share information with service providers reasonably needed to operate Liberty Aqua and help serve you. These may include customer-management, scheduling, phone, SMS, email, website-hosting, and platform providers; payment processors when applicable; and analytics or advertising providers where used.
We may also share information with installers or service contractors when necessary to perform requested work, with accountants, attorneys, insurers, or other professional advisers when appropriate, and with authorities when legally required.
Liberty Aqua does not sell customer personal information for money.
When you request a Free Water Test, quote, service, or appointment, we may contact you by phone, email, or text about that request and related service.
A service request is not automatic consent to unrelated recurring promotional marketing. If promotional communications are used, you can opt out by following the instructions provided in those messages.
Cookies and similar technologies may help the site function, help us understand website activity, and measure marketing performance. You can manage cookie preferences through your browser settings. Restricting cookies may affect some website features.
We keep information only as long as reasonably necessary for customer service, warranty support, business operations, accounting, tax, legal, and recordkeeping purposes.
You may contact us to ask about, correct, or request deletion of your personal information where applicable. Requests are subject to applicable legal and recordkeeping requirements.
Our website is not directed to children under 13. Liberty Aqua does not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us.
We use reasonable administrative, technical, and organizational safeguards to protect information. No online system can be guaranteed completely secure.
We may update this Privacy Policy as our practices or requirements change. When we make updates, we will change the date at the top of this page.